Shipping & Care

We Strive To Ship Quickly
We ship every order as swiftly as possible. Keep in mind that it may take 24 to 48 hours from the time you place the order until the time we ship. This is also dependent upon holidays, orders placed over the weekend and outside of normal business hours. We will strive to ship the next business day but please be aware that we cannot guarantee this.
We Ship Using two Companies with Different Times To Delivery
We ship with UPS and The USPS using Priority Mail. We charge you what they charge us to ship your parcel with tracking numbers, delivery confirmation and insurance. The time in transit from our location can be seen in the map below. This transit time is from the time we turn the parcel over to them and not from the day you place the order. Keep this in mind before choosing expensive options like 2nd Day Air or Next Day Air. USPS states their service is two (2) to three (3) days to any address in the 48 contiguous states. Neither UPS nor the USPS guarantees delivery in their transit times for normal ground shipments. Holidays, and weekends, will cause differences in transit times so please account for this with both services. USPS will deliver on Saturday for no extra charge. UPS will not deliver regular ground shipments on Saturday.
Care For Your Product After It Arrives
We ship all of our products in a flat fashion. This means they are folded or compressed in order to ship at the lowest possible rates for you. When your product arrives please do the following:
  • Carefully open your parcel without using anything that may cut your products such as knives or razor blades (cuts of this nature are not covered in our warranty)
  • Let the product acclimate to the inside temperature prior to unfolding it. This will allow it to "breathe" and soften, preventing any potential damage from extreme climate changes and make it easier for you to unfold it. We recommend a full day especially if the outside temperatures are cold. Failure to follow these instructions may cause damage that is not covered under the 3 Year Guarantee.
  • Once unfolded please carefully inspect everything and utilize all of the zippers. They may be stiff at first so gently open them and they will work perfectly from that point forward.
  • Fill the products up with your essentials and enjoy your new clear bag!
After you are using the products you have purchased they may become dirty. They clean up well with some mild detergent or mild soap. Use a rag to clean them and never submerse them in water. The PVC is water repellant but the seams are not and you may "capture" water between layers. Do not try to clean them in the washing machine or dishwasher.
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